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Key Facts:
  • Revenue: $889.0 million
  • 2.8 million homes passed
  • 2.3 million service subscribers (RGUs):
            • 917,000 video subscribers, of which 703,000 are digital cable subscribers. Digital video services include DVR, HD, and VoD.
          • 766,000 broadband internet subscribers. Internet speeds range up to 120 Mbps.
        • 647,000 telephony subscribers
as of December 31, 2011
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Chile

Our primary operation in the Americas, VTR GlobalCom S.A. (VTR) is Chile’s largest multi-channel television provider, and a leading provider of broadband internet and residential voice services. VTR provides video, broadband internet, and traditional circuit-switched & digital (VoIP) telephony services to 2.3 million service subscribers (RGUs) represented by 1.1 million customers, as of December 31, 2011.

VTR’s customers are located in Santiago, Chile’s largest city, the large regional cities of Iquique, Antofagasta, Concepción, Viña del Mar, Valparaiso, Rancagua, and smaller cities across Chile. Its cable network is 77% upgraded to two-way capability, with 82% of cable homes passed served by a network with a bandwidth of at least 750 MHz.

VTR also offers a range of broadband communications services to business customers in its core communities within Santiago and its core metropolitan networks outside of Santiago.

Customer product bundling - VTR

Average products per customer: 2.12

Video

 

VTR provides digital and analog cable video services. For its digital video subscribers, VTR provides up to 96 video channels and over 40 radio channels (including the channels in its analog service). In addition, VTR offers its customers various premium channels, HD programming interactive services such as VoD, an electronic program guide, as well as DVR time-shifting capability. An analog basic cable subscriber receives 46 video channels, depending on location.   

Digital cable penetration graph
Digital cable penetration - VTR

Internet

 

VTR offers multiple tiers of broadband internet services. Download speeds of up to 120 Mbps are available with its next-generation broadband internet service utilizing EuroDOCSIS 3.0 technology. VTR’s next-generation services are available to 77% of its homes passed.

Internet penetration graph
Internet penetration - VTR

Voice

 

VTR provides circuit-switched voice services, as well as feature-rich digital telephony via VoIP (Voice over Internet Protocol). Its fixed line services are available to 77% of its homes passed

In September 2009, VTR was awarded a mobile license for one of three blocks of 30 MHz frequency in the 1700/2100 MHz frequency band. VTR has initiated construction of a mobile network in Chile that will be used in combination with certain third-party wireless access arrangements to provide mobile voice and broadband products. VTR expects to launch its mobile service in 2012.

Voice penetration graph
Voice penetration - VTR

1  Customer product bundling: As of December 31, 2011.

2  Digital penetration: Digital penetration is calculated by dividing our digital cable subscribers by the sum of our analog cable and digital cable subscribers. As of period end.

3  Internet penetration: Internet penetration is calculated by dividing our internet subscribers by internet homes serviceable. As of period end.

4  Voice penetration: Voice penetration is calculated by dividing our voice subscribers by the voice homes serviceable. As of period end.

Information above is presented as of December 31, 2011, unless otherwise stated.

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