UPC Ireland’s customers are located in five regional clusters, including Dublin, the capital city, Cork, Galway and Limerick. Its cable network is 82% upgraded to two-way capacity, with 73% of its cable homes served by a network with a bandwidth of at least 750 Mhz. UPC Ireland makes its digital video, broadband internet, and fixed line voice services available to 96%, 82%, and 78%, respectively, of its homes passed.
In addition, UPC Ireland offers to business customers a range of video, voice, broadband internet, and data services. These services are offered to large corporations, public organizations, and small to medium size businesses in major metropolitan areas of Ireland.
UPC Ireland provides digital and analog cable video services via cable and MMDS. For its digital cable subscribers, UPC Ireland offers packages with up to 103 video channels and over 39 radio channels (including the channels in its analog service). In addition, UPC Ireland offers its customers a variety of premium channels, HD programming, a pay-per-view service, an electronic program guide, remote booking, as well as DVR time-shifting capability. An analog basic cable subscriber receives 18 video channels and 17 radio channels, depending on location.

UPC Ireland offers multiple tiers of broadband internet services. Download speeds of up to 100 Mbps are available with UPC Fiber Power, its next-generation broadband internet service utilizing Euro DOCSIS 3.0 technology. UPC Fiber Power is available to 79% of UPC Ireland’s homes passed.
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UPC Ireland provides feature-rich digital telephony via VoIP (Voice over Internet Protocol). Through its VoIP technology, UPC Ireland offers telephony services to 78% of its homes passed.
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1 Digital penetration: Digital penetration is calculated by dividing our digital cable subscribers by the sum of our analog cable and digital cable subscribers. As of period end.
1 Internet penetration: Internet penetration is calculated by dividing our internet subscribers by internet homes serviceable. As of period end.
1 Voice penetration: Voice penetration is calculated by dividing our voice subscribers by the voice homes serviceable. As of period end.
Information above is presented as of December 31, 2011, unless otherwise stated.